KPMG Law in Germany uses chatbot KaiChat based on generative AI and further expands quality assurance by experts

AI chatbot drives innovation and meets highest data security requirements

KPMG Law uses KaiChat (KPMG AI Chat), KPMG’s version of a chatbot based on generative artificial intelligence. KaiChat has recently been made available to all of the company’s employees, including around 330 lawyers, in the specially protected KPMG cloud infrastructure and meets the highest security standards.

KaiChat uses OpenAI models, ensuring that no data leaves the KPMG environment. The AI chatbot can therefore also be used for sensitive tasks in a business context to drive productivity and innovation for the benefit of clients. KPMG Law plans to further expand the functionality of KaiChat in a targeted manner in cooperation with KPMG. Currently, the chatbot is also being enriched with KPMG Law’s extensive expertise, but without the use of customer-specific data. For example, employees can access KPMG and KPMG Law expertise in real time via KaiChat and generate new solutions.

In order to make the best use of the chatbot, KMPG Law set up a project team at the beginning of July to support colleagues in its use. In just under two months, more than 200 employees were trained to improve the quality of the results.

KPMG Law pioneering the use of generative AI

Together with the KPMG network, KPMG Law is massively driving the use of future technologies such as generative AI in all business areas. In client consulting, the company combines technological solutions with its comprehensive specialist and industry expertise. This allows clients to get the most out of new technologies while meeting legal, ethical, and operational requirements.

With the development and implementation of KaiChat, KPMG Law underlines its pioneering role in generative AI. Just recently, the KPMG network of companies announced a billion-dollar investment in Microsoft’s cloud and AI services over the next five years on a global scale.

Reallabor – AI in legal practice.

KMPG Law continues to place a strong focus on the exchange of ideas with its clientele. The goal is to continuously improve AI applications. Together with six companies (four of them from the DAX), the legal practice has launched a so-called Reallabor. Here, generative AI in legal advice is tested, applications are simulated and current developments are discussed. For example, an NDA assessment could be developed, with which an initial check of an NDA is possible within a few minutes.